Customer Support and Contact Information
At Donimay, we strive to provide the best possible customer service experience. Whether you have questions about our products, need assistance with your order, or have any other inquiries, our team is here to help. Here's how you can reach us:
Customer Support Channels
- Email Support:
- Email: Service@donimay.com
- Our customer support team monitors this email address 24/7 and will respond to your inquiries as soon as possible.
- Live Chat:
- Available on our website's homepage or in the customer service section.
- Our live chat agents are ready to assist you with any questions or concerns you may have.
- Our customer service representatives are available from Monday to Friday, 9:00 AM to 6:00 PM (Hong Kong Time)
- Social Media:
- You can also reach out to us through our official social media channels for customer service assistance. We have a dedicated team monitoring our social media platforms.
Contact Information
- Company Name: Hong Kong LanXu Trading Co., Ltd.
- Website: www.donimay.com
- Address: ROOM22,11/F CHINA UNITED PLAZA 1008 TAI NAN WEST ST LAI CHI KOK HONG KONG
FAQs and Self-Service Options
Before contacting us, please feel free to browse our frequently asked questions (Link to FAQs) section on our website. You may find the answer to your question there. Additionally, we provide a range of self-service options such as order tracking and product information pages to help you with your inquiries.
Commitment to Customer Service
At Donimay, we are committed to providing excellent customer service. Our team is dedicated to addressing your concerns and questions promptly and efficiently. We value your feedback and strive to continuously improve our customer support services.
Thank you for choosing Donimay. We appreciate your business and look forward to serving you.