Payment Policy

I.Overview

The Donimay website (hereinafter referred to as "the Website") is owned and operated by Hong Kong Lanxu Trading Co., Ltd (hereinafter referred to as "the Company"). To ensure the rights and interests of both parties in the transaction, the following payment policy is hereby formulated. This policy applies to all transactions conducted through the Website.

II. Payment Methods

1. The Website supports multiple payment methods, including but not limited to credit card payments, PayPal, third-party payment platforms, etc. Specific payment methods may vary depending on the region and product type.
2. Customers are requested to select the appropriate payment method based on their personal or business needs during checkout.

III. Payment Process

1. After selecting the products and confirming the order, customers will be directed to the payment page.
2. Customers are required to complete the payment process according to the instructions on the page and ensure that the payment information is accurate and correct.
3. Once the payment is successful, the system will automatically update the order status and send a payment confirmation notification to the customer.

IV. Payment Time

1. Customers are required to complete the payment within the specified time after the order is generated. Otherwise, the order will be automatically canceled. Please refer to the order page for specific payment time limits.
2. If payment is delayed due to special circumstances (such as bank system maintenance, network failure, etc.), please contact the Website's customer service for assistance.

V. Refunds and Returns

1. If customers are dissatisfied with the purchased products or if there are quality issues, they may follow the Website's return policy for refunds and returns. Please refer to the relevant pages on the Website for specific return policies.
2. Refunds will be issued to customers based on their original payment method, and the refund time may vary depending on the payment method. Please refer to the relevant regulations of the payment platform or bank for specific refund times.

VI. Notes

1. Customers are requested to carefully check the order information before making payment to ensure that it is accurate and correct.
2. If any payment issues arise, please contact the Website's customer service for assistance. Please refer to the relevant pages on the Website for customer service contact information.
3. The Company reserves the right to revise this payment policy, and the revised policy will be promptly published on the Website. Please regularly check the Website for policy updates.

VII. Governing Law

This payment policy is governed by the laws of the Hong Kong Special Administrative Region. Any disputes arising from or in connection with this policy shall be first resolved through friendly negotiations between the parties. If negotiations fail, any party has the right to file a lawsuit with the people's court with jurisdiction in the Hong Kong Special Administrative Region.

VIII. Contact Information

If you have any questions or suggestions regarding this payment policy, please contact our customer service:

Email: Service@donimay.com

Thank you for your support and trust in the Donimay cross-border independent website! We will strive to provide you with quality services.